Returns Policy

Returns:

  • If you encounter any issues with your order, please contact us at admin@allshop.nz or use the contact form by clicking here.
  • Refunds are eligible for unused items in their original packaging, as long as you inform us within 14 days of receiving the item.
  • After notifying us, you have an additional 14 days to return the items to us.
  • Customers are responsible for covering return postage costs and ensuring the safe transit of items.
  • Refunds will be issued within 14 days after we receive and verify the returned items are in a resaleable condition, using the original payment method.
  • Accept returns for both defective and non-defective products
  • Exchanges Not accepted
  • Product condition
  • New only
  • Window 14 days
  • Method By mail
  • Return label Customer responsibility
  • Refund processing time 2 days

Return Address: Please Email us at admin@allshop.nz for our New Zealand address.

Contact us at admin@patchpinflag.nz for questions related to refunds and returns.